How can we help?

Download or open DMART on your browser, tap "Get Started", and choose whether you want to buy or sell. Fill in your details — it takes less than 2 minutes.

DMART is built for campus communities. You need to select your school during registration to connect with buyers and sellers near you.

Find a product you like, tap "Order Now", choose pickup or delivery, confirm your details, and complete payment securely through our checkout.

Once payment is confirmed the order is sent to the seller. Contact the seller directly via the in-app chat to discuss a cancellation or return.

Register as a seller, complete your store setup with a business name, photo, and description, then start listing products. Your first listing can go live in minutes.

Payments go into your DMART wallet immediately after a buyer pays. You can withdraw to your bank account from the wallet section anytime.

DMART accepts card payments, bank transfers, and USSD through our secure payment gateway. All transactions are encrypted and protected.

Yes. We never store your full card details — every transaction is handled by our PCI-compliant payment partners.

Yes. Once a rider is assigned to your order you can see their status in real time from your order detail page inside the app.

No. DMART is a campus-based marketplace, so products are only visible to buyers and sellers within the same school community.

On the login page tap "Forgot password", enter your email address, and we will send you a reset link within a few minutes.

Go to your profile settings inside the app, tap your current photo, and choose a new image from your device.