Privacy Policy

Your Privacy Matters

Read how we collect, use, and safeguard your information.

Last updated: January 2025 · ~5 min read

1

Information We Collect

We collect information you provide directly:

Account information
Name, email address, phone number, and password when you register.

Seller information
Business name, description, bank account details for payouts.

Payment information
Transaction references and payment status. We do not store full card details — all payments are handled by our secure payment gateway partners.

Location data
Your selected school and delivery address when placing an order.

Device information
Browser type, operating system, and IP address for security purposes.

2

How We Use Your Information

To create and manage your account.

To process orders, payments, and payouts.

To improve platform performance, safety, and user experience.

To send important service notifications and support communications.

3

How We Share Your Information

We do not sell your personal information. We may share data only when necessary:

With payment processors to complete transactions.

With logistics or delivery partners only when required for order fulfillment.

With authorities when required by law or to protect rights, safety, and platform integrity.

4

Data Storage & Security

We use reasonable technical and organizational safeguards to protect your information, including secure transport (HTTPS), access controls, and monitoring. No online service is 100% secure, so we encourage you to use a strong password and keep your account credentials private.

5

Cookies & Tracking

DMART uses cookies and similar technologies to keep you signed in, remember preferences, and analyze traffic.

Essential cookies are required for core platform functionality.

Analytics cookies help us understand usage trends and improve features.

6

Your Rights & Choices

Access and update your profile information from your account settings.

Request account deactivation by contacting support.

Opt out of non-essential communications at any time.

7

Children's Privacy

DMART is not intended for children under 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided information to us, please contact us so we can take appropriate action.

8

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will revise the "Last updated" date and, where appropriate, provide additional notice on the platform.

9

Privacy questions or requests?

Reach our privacy team and we'll get back to you.